At LivePeace Seniors Home Care, we are committed to protecting the privacy and security of our website visitors, clients, and their families. This Privacy Policy outlines how we collect, use, and safeguard your information. By using our website, you consent to the data practices described in this statement.
1. Information Collection and Use
We respect your right to personal privacy. To that end, we collect and use information throughout our website only as disclosed in this Privacy Policy. This statement applies solely to information collected on this website.
A user can browse our website without revealing any personally identifiable information. You are not required to complete a registration form to use our website. For each visitor, our web server automatically recognizes standard non-identifying information (such as browser type and time of visit) but does not automatically collect information regarding your email address or other personal details.
2. Registration and Contact Information
If you choose to contact us via our website forms, request information, or inquire about our services, you may be asked to provide certain contact information (such as your name, email address, and phone number). This information is used solely to communicate with you regarding the services you have expressed interest in.
We will never sell, rent, share, or give away this personal information to any third party for marketing purposes. It is kept strictly confidential and is used only by LivePeace to provide and inform you about our services.
3. Optional Information
It is always optional for you to provide additional demographic information or unique identifiers. Providing this additional information helps us provide a more personalized and effective experience but is never a requirement for accessing information about our services.
4. Use of Cookies
Our website may use “cookies” to enhance your user experience. A cookie is a small text file stored on your device to help us provide an effective, efficient, and relevant experience on our site. Cookies allow us to understand site usage and improve the content and offerings on our site. You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent.
5. Protection of Health Information
Please note that if you become a client of LivePeace Seniors Home Care, your personal health information (“Protected Health Information” or “PHI”) is protected under stricter guidelines, including the Health Insurance Portability and Accountability Act (HIPAA). The use and disclosure of your PHI will be governed by our Notice of Privacy Practices, which will be provided to you separately.
6. Notification of Changes
As our business evolves, we may update our privacy policy. If we decide to change our privacy policy, we will post those changes to this privacy statement so our users are always aware of what information we collect and how we use it. The use of information we gather is subject to the privacy policy in effect at the time of use. We encourage you to review this policy periodically for any updates.
7. Conflict Resolution
We are committed to resolving any disputes or concerns regarding your privacy quickly and fairly. If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us immediately at:
LivePeace Seniors Home Care
Phone: +1 604 442 1746
Email: info@livepeaceseniors.ca
Address: 775 E 49th Avenue V5W 0E3 Vancouver BC, Canada
We will make every effort to address and resolve your concerns within 24-48 hours.
