Truly Understanding Seniors’ Needs
Active listening is a foundational skill in effective communication. Discover techniques to fully engage with seniors, such as maintaining eye contact, using nonverbal cues, and responding with empathy. We provide insights into the power of listening and its role in understanding seniors’ needs, concerns, and emotions.
Clear and Simple Language:
Using clear and simple language is essential when communicating with seniors. Learn how to break down complex information into smaller, easily digestible pieces. We share tips for using plain language, avoiding jargon, and using visual aids to enhance comprehension and ensure effective communication.